Group Sports Stretch

Cancellation Policy

Service Agreement & Policies Please read the following carefully. By booking and receiving massage therapy services, you acknowledge and agree to these policies. Liability & Disclaimer * I understand that massage therapy is for relaxation and/or therapeutic purposes only and is not a substitute for medical examination, diagnosis, or treatment. * I will inform the licensee of all known medical conditions, medications, and injuries, and I will notify the licensee of any changes to my health. * I understand that massage may involve physical touch and carries minimal risks (such as temporary soreness, redness, or mild discomfort). I release the licensee from any liability for unintentional effects that may arise from massage therapy. * I understand that the licensee has the right to immediately end a session if any inappropriate, abusive, or sexual behavior is initiated by the client. Client Responsibilities * I agree to communicate during the session if I experience pain, discomfort, or decide that any area should be avoided. * I understand that appropriate draping and/or clothing (for stretch sessions) is required at all times, in compliance with Texas law. * I understand that a clean and sanitary environment is necessary for massage services to be performed safely. The therapist reserves the right to refuse or end a session if the environment is unsanitary, unsafe, or unsuitable for professional services. * I agree to keep pets secured in another room during the massage session to prevent interruptions, allergies, or potential damage to the therapist’s equipment or property. Cancellation / Rescheduling Policy * I understand that appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a cancellation fee of 50% of the session rate OR one session from any Session Pack used to book the appointment. (Certain exceptions apply) * I understand that repeated last-minute cancellations may result in refusal of future service.