Before you book, take a quick moment to read through these policies. They’re short, straightforward, and help make sure your session runs smoothly for both of us. A little clarity now means a much more relaxing experience later!
Serotonin Massage by Katie White
Service Agreement & Policies
Please read the following carefully. By booking and receiving massage therapy services, you acknowledge and agree to these policies.
​
Liability & Disclaimer
-
I understand that massage therapy is for relaxation and/or therapeutic purposes only and is not a substitute for medical examination, diagnosis, or treatment.
-
I will inform the licensee of all known medical conditions, medications, and injuries, and I will notify the licensee of any changes to my health.
-
I understand that massage may involve physical touch and carries minimal risks (such as temporary soreness, redness, or mild discomfort). I release the licensee from any liability for unintentional effects that may arise from massage therapy.
-
I understand that the licensee has the right to immediately end a session if any inappropriate, abusive, or sexual behavior is initiated by the client.
​
Client Responsibilities
-
I agree to communicate during the session if I experience pain, discomfort, or decide that any area should be avoided.
-
I understand that appropriate draping and/or clothing (for stretch sessions) is required at all times, in compliance with Texas law.
-
I understand that a clean and sanitary environment is necessary for massage services to be performed safely. The therapist reserves the right to refuse or end a session if the environment is unsanitary, unsafe, or unsuitable for professional services.
-
I agree to keep pets secured in another room during the massage session to prevent interruptions, allergies, or potential damage to the therapist’s equipment or property.
​
Cancellation / Rescheduling Policy
-
I understand that appointments cancelled or rescheduled with less than 24 hours’ notice may be subject to a cancellation fee of 50% of the session rate. (Certain exceptions apply)
-
I understand that repeated last-minute cancellations may result in refusal of future service.
​
Agreement
By booking an appointment, I acknowledge that I have read, understood, and agree to these terms and policies.